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Ii-FAQ's

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  • Naliphi na ishishini elibhalisiweyo okanye umnini oyedwa onelayisenisi esemthethweni yobhaliso lwaseMzantsi Afrika nelayisenisi yokurhweba unokufaka isicelo. Abafaki-zicelo kufuneka babe nendawo yokuthengisa ezinzileyo enetrafikhi yeenyawo eyaneleyo.

  • Kufuneka ugcwalise le fomu yesicelo esemthethweni (efumaneka kwiwebhusayithi yomsebenzisi okanye kwii-ofisi zasekuhlaleni kungekudala), ungenise amaxwebhu afunekayo, kwaye ungene kwinkqubo yokuhlolwa kwetyala kunye nokuhlolwa kwemvelaphi.

  • Ngokuqhelekileyo, uya kufuna:

    Ikopi yesiqinisekiso sobhaliso lweshishini lakho (CIPC)

    Ubungqina bedilesi yorhwebo (umzekelo, ibhili esetyenziswayo okanye isivumelwano sokuqeshisa)

    Isiqinisekiso esisebenzayo sokucocwa kwerhafu

    Iikopi zesazisi zoMlawuli/zomnini

    Ukuqinisekiswa kweakhawunti yebhanki

    Ubungqina bozinzo lwemali

  • Kusenokubakho iindleko ezincinci zokuseta ezifana nee-powerpoints ezongezelelweyo njl.njl

  • Ewe. Uya kubonelelwa ngetheminali yelotho, umshicileli, kunye nemiqondiso. Ukufakela kunye noqeqesho kuya kusingathwa ngumqhubi welotho okanye abameli babo.

  • Ewe. Bonke abathengisi abavunyiweyo baya kufumana uqeqesho malunga nendlela yokusebenzisa i-terminal yelotho, ukuthengisa amatikiti, ukuphatha iintlawulo, kunye nokulandela imimiselo yokuthobela.

  • Retailers are typically responsible for paying out smaller prizes (e.g., up to R2,000), while larger prizes are paid directly by the operator or at designated prize claim centres.

  • Abathengisi ngokuqhelekileyo banoxanduva lokuhlawula amabhaso amancinane (umz., ukuya kutsho kwi-R2,000), ngelixa amabhaso amakhulu ehlawulwa ngokuthe ngqo ngumsebenzisi okanye kumaziko amiselweyo okubango amabhaso.

  • Inkqubo inokuthatha iiveki ezimbalwa, kuxhomekeke ekugqibeleleni kwesicelo sakho kunye nokujonga imvelaphi.

  • Hayi. Ukuthengiswa kweLotho kufuneka kwenziwe kwindawo yorhwebo ebhalisiweyo, esisigxina evunywe ngumqhubi welothari.

  • Ewe. Uya kufumana inkxaso eqhubekayo yobugcisa, izixhobo zokuthengisa, kunye nohlaziyo oluvela kumqhubi welotho.

  • Ngokuxhomekeke kwilayisenisi yakho kunye nezivumelwano, unelungelo lokuthengisa iimveliso zelotho ezongezelelweyo xa zivunyiwe.

  • UMphathi weNtengiso uya kungena kwiPortal yomthengisi imihla ngemihla ukujonga ngesandla zonke iiMvume ezifunekayo kwaye AMKELE iSicelo soMthengisi NJENGEPHUMELELEYO NEPHEPHA-MVUME ELIKHUTSHIWEYO.

    Izicelo zomthengisi eziyimpumelelo zithunyelwa ngaphandle kwifayile ye-CSV ngobusuku

  • Kuya kubakho i-unidirectional data feed ukusuka kwiPortal yomthengisi ukuya kwiPlatform yeLotho. Ngenxa yezizathu zokhuseleko kunye nokuthintela i-hacks, inkqubo yezandla yamkelwa kwi-GENLOT Lottery Platform ekupheleni.

    Umsebenzisi we-OPS angangena kwiSistim yoLawulo lweSistim ePhakathi yoMthengisi aze acofe ngesandla iqhosha elithi UPLOAD ukulayisha irekhodi yomntu ngamnye yabenzi-zicelo abaphumeleleyo bomthengisi. Baya kungqinisisa ngesandla kwakhona ukuze baqinisekise ukuba aMandatory fields azaliswe ngokuchanekileyo. Akukho Luhlelo luvumelekileyo ngeli xesha.

    Iirekhodi eziqinisekisiweyo ngesandla ziya kuqhutyelwa kwisiseko sedatha yomthengisi weSistim ePhakathi xa ucofa iqhosha elithi SUBMIT.

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